Daniel Casbergue

Daniel is AC's IT System Administrator. He works in the New Orleans office, but supports our staff statewide.

What do you do at AC?

As System Administrator at AC, I spend my days helping employees with their IT equipment such as phones, laptop computers, or any of the many cloud services we utilize. You might find me working on network issues or running reports from one of our databases. I also get to work on bigger projects like upgrading our website or recently developing a mobile phone application.  

What has changed since you started working at AC?

I’ve been at AC for over 9 years now and almost every aspect of how we use technology has changed in that time. The first major change we undertook shortly after I started was switching over to Google apps for our email, calendaring, and Intranet. Over the years since then, we have continued that trend and migrated our file storage, accounting system, phone system, and all of our databases out to the cloud instead of hosting them locally.  

Tell us about one of your recent accomplishments.

I’ll tell you about two. A few years back, when we moved our human resources and accounting system out to the cloud, it was a major migration that took the better part of a year. I put a lot of time and effort into that project, so once it was done and we were sailing along smoothly with the new system it was something I was proud to have worked on. The second thing was creating the Access LA mobile application. I had never created an iPhone or Android app before, so it was fun to learn something completely new and there was a great sense of accomplishment when we first saw our app was available for download through iTunes and Google Play.  

What is the biggest frustration in your job?

It would have to be funding. I’d like to be able to upgrade everyone’s laptop every few years, or when they start having serious issues with it, but it’s just not realistic. For now we repair as we can, do a little hardware upgrade on occasion, and purchase new ones when the budget allows. I think overall though we have done a very good job of keeping everyone up on current technology while on a non-profit budget.  

What do you hope to accomplish in the next year?

One project I’m really excited about is redoing our website. This will be the 5th iteration since I’ve been here. We are changing the entire backend Content Management System (which runs the site) so it’s more than just a redesign of the look. We’ll be able to do some pretty cool things with it.  

What do you like about working at the Advocacy Center?

It would have to be my coworkers. I’ve made some great friends here, and we have a very passionate group of people who work hard and care about our clients. I’m happy to be a part of that.  

What's something people might not know about you?

Something I find interesting, that I just learned about a few years ago, is how far back my first ancestors came to Louisiana. My grandmother found the records of their births in the late 1600s in France, and their death records from the 1700s in Louisiana.