Employment Opportunities

Client Advocate

Shreveport

 

The Advocacy Center of Louisiana (AC) seeks a Client Advocate with three to five years of experience to join our Client Assistance Project (CAP) team. The successful candidate will work closely with the CAP Project Director and the Community Advocacy Team in advocating for the rights of people with disabilities to gainful employment.


Who We Are:

AC is the designated non-profit Protection and Advocacy agency providing free legal and advocacy services to people with disabilities throughout the state.  AC protects, empowers, and advocates for the human and legal rights of people with disabilities and seniors living in Louisiana, in order that they may live an integrated life in the community, free from abuse, neglect and exploitation.

CAP was established to advise and inform clients, client applicants, and other individuals with disabilities of the available services and benefits related to employment. CAP Client Advocates work closely with the CAP Program Director and Community Advocacy team members to rigorously advocate for our clients to receive timely and comprehensive services resulting in gainful employment. Typical issues include denial of eligibility and placement in Vocational Rehabilitation services and problems with the implementation of service plans developed by Louisiana Rehabilitation Services.

This position presents an excellent opportunity to contribute to impactful work on behalf of people with disabilities in an underserved region of our state.

Responsibilities:

1.    Works closely with the CAP Program Director and members of the Community Advocacy Team, as well as partnering advocates in multiple jurisdictions.

2.    Interviews and follows up with clients and works with other staff on shared cases.

3.    Performs research on employment related issues.

4.    Collects evidence to support appeals and/or litigation.

5.    Drafts and finalizes appeal letters, memos and other documents.

6.    Participates in due process proceedings.

7.    Performs administrative duties, such as scanning and data entry.

8.    Occasionally travels to conduct interviews, investigations and attend meetings/trainings.

9.    Participates in outreach activities to minority and underserved populations.

10.    Works with other AC team members to strategize on how to advance other AC policy objectives, and to collect data for that purpose.

Requirements:

  • Bachelors’ degree.
  • Three to five years of case management experience. 
  • Fluency in a second language is highly desirable but not required.
  • Familiarity and passion for civil rights and the rights of people with disabilities. 
  • Commitment to advocating on behalf of marginalized communities.
  • Collegial, collaborative approach.
  • Strong writing, analytical and advocacy skills.
  • Ability to work independently and meet deadlines with a high quality work product.
  • Reliable transportation and a valid in-state drivers’ license.

Compensation:

Dependent on experience. Advocacy Center also offers a benefits package, including health, dental and life insurance; flexible reimbursement plan; 401(K) retirement savings plan; and vacation policy.

Submission requirements: Please provide cover letter and resume in Microsoft Word or PDF format.  Email to This email address is being protected from spambots. You need JavaScript enabled to view it. or fax to (504) 273-6040, Subject: CAP Client Advocate.  Applications will be accepted on a rolling basis until the position is filled.

Salary: Depending on Experience

Advocacy Center is an equal opportunity employer. 


 

Ombudsman/Monitor

Alexandria

The Advocacy Center, a legal services non-profit organization based in New Orleans, seeks a qualified candidate to join our team as an Ombudsman in Alexandria.

The Ombudsman/Monitor works as a part of a team of caring, compassionate advocates to protect and advocate for the rights of persons with disabilities in state licensed facilities.


Essential Functions

  

1.  Regularly visits individuals with disabilities who are residents in facilities to ensure that they are receiving appropriate care, treatment, and services; to protect them from abuse and neglect; and to advocate for their rights consistent with ACs goals and priorities.

2.  Monitors facilities and advocates for individuals living in those facilities when care and treatment is inadequate; they are being subjected to abuse and neglect; or their rights are being violated.

3.  Prepares reports regarding activities and specific cases as requested by the

Regional Coordinator/Program Director.

4.  Performs trainings and outreach to the community, facility staff and facility residents as assigned by the Regional Coordinator, Program Director, and/or the Rights Team leader on issues affecting the services and benefits available to, and the rights of, persons living in facilities.

5.  Coordinates with other agency staff as needed to ensure appropriate care, treatment, and services; to protect residents from abuse and neglect; and to advocate for their rights consistent with ACs goals and priorities.

6.  Report to the Regional Coordinator, Program Director, and/or the Rights Team Leader and, as directed, work cooperatively with AC legal staff, whenever it is suspected that residents are not receiving appropriate care, treatment, and services; that they are being subjected to abuse and neglect; or that their rights are being violated.

 

Requirements

·       Bachelor’s degree in social services related discipline preferred.

·       3-5 years’ experience in the human services field, -preferably working with individuals with disabilities; experience with advocacy and/or social work (preferred); excellent communication, organization, and training skills.

·       Experience with advocacy and/or social work preferred.

·       Excellent written and verbal communication skills.

·       Detail-oriented, well-organized, willingness to work as part of a team.

·       Ability to handle multiple priorities.

·       Willingness to travel across a large geographic area to various facilities. 

This is a field-based position and candidate must have a dependable automobile, valid driver’s license, and current liability insurance.  Candidate is required to pass a background check to work in this role.

Submission requirements: Please provide cover letter and resume in Microsoft Word or PDF format.  Email to This email address is being protected from spambots. You need JavaScript enabled to view it. or fax to (504) 273-6040, Subject: Ombudsman.  Applications will be accepted through August 1, 2017. 

Salary: Depending on Experience

Advocacy Center is an equal opportunity employer.